Engaged IT for the CIO

I have recently been researching the realm of competitive advantage and whether IT can still assist in creating or sustaining it. During my research, I came across an article published in 2003 by Nicholas Carr in the Harvard Business Review entitled “IT Doesn’t Matter“. This was subsequently printed as a book as, “Does IT Matter?”. This book sparked quite a debate as even Bill Gates, at Microsoft’s CEO Summit on May 21 2003, said, “And so when somebody says, to take the extreme quote from the Harvard Business Review article, they say IT doesn’t matter, they must be saying that with all this information flow, we’ve either achieved a limit where it’s just perfect, everybody sees exactly what they want, or we’ve gotten to a point where it simply can’t be improved – and that’s where we’d object very strenuously.

As this article and…

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